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[mget-help] Error message using MGET tool


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  • From: Fabio Ronchetti <>
  • To:
  • Subject: [mget-help] Error message using MGET tool
  • Date: Fri, 2 Apr 2021 13:33:18 +0200
  • Authentication-results: mail-gw.oit.duke.edu; spf=pass ; dkim=pass header.d=gmail.com header.s=20161025; dmarc=pass header.from=gmail.com
Dear Jason and MGET team,

I am writing to request support in the use of the MGET tools for ArcGIS.

I'm running the Data Products tools to create a climatological raster for studying bottlenose dolphins. I'm using AVHRR_OI-NCEI-L4-GLOB-v2.0 to download SST. Everything was working fine until 3 days ago when I started to receive an error. Independently by the product that I'm going to select this is the message:

Failed to download THREDDS catalog https://opendap.jpl.nasa.gov/opendap/allData/ghrsst/data/GDS2/L4/catalog.xml. The HTTP request failed with SSLHandshakeError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727).

I use Window 10 Home version 20H2, ArcGIS 10.8 and the last version of your tool (wonderful tool!). I've tried to manage this problem in my OS changing some settings about SSL/TSL with no success. I've tried also to cancel the update of the OS of these last days.

I am attaching txt file with the complete message. Could you provide some help? Any assistance is really appreciated because I do not have any idea how to get around this issue.
Best regards,
Fabio
Executing: GHRSSTLevel4CreateClimatologicalArcGISRasters
OISST_HR_NRT-GOS-L4-MED-v2.0 analysed_sst Mean Daily G:\ArcGIS\SST\prova Add
%(AreaCode)s;%(RDACCode)s;%(ProductCode2)s;%(VariableName)s;%(ClimatologyBinType)s_Climatology;%(RDACCode)s-L4%(ProductType)s-%(AreaCode2)s-v%(GDSVersion)02i-fv%(FileVersion)s-%(ProductCode)s-%(VariableName)s-%(ClimatologyBinName)s-%(Statistic)s.img
1 1 # "7.5 40 8.5 41" 01/01/2015 31/01/2015 60 300 # true true false
Start Time: Fri Apr 2 12:56:55 2021
Running script GHRSSTLevel4CreateClimatologicalArcGISRasters...

Failed to download THREDDS catalog
https://opendap.jpl.nasa.gov/opendap/allData/ghrsst/data/GDS2/L4/catalog.xml.
The HTTP request failed with SSLHandshakeError: [SSL:
CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727). Retrying...
RuntimeError: Failed to download THREDDS catalog from URL
https://opendap.jpl.nasa.gov/opendap/allData/ghrsst/data/GDS2/L4/catalog.xml.
The download was retried for 300 seconds without success. Verify that the URL
is correct. If it is, check that the server is operating properly and that
your computer can connect to it. If necessary, contact the server's operator
for assistance. Error details: SSLHandshakeError: [SSL:
CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727)
Failed script GHRSSTLevel4CreateClimatologicalArcGISRasters...

Traceback (most recent call last):
File "C:\Program
Files\GeoEco\ArcGISToolbox\Scripts\GHRSSTLevel4CreateClimatologicalArcGISRasters.py",
line 5, in <module>

ExecuteMethodFromCommandLineAsArcGISTool('GeoEco.DataProducts.NASA.PODAAC',
'GHRSSTLevel4', 'CreateClimatologicalArcGISRasters')
File "C:\Python27\ArcGIS10.8\lib\site-packages\GeoEco\ArcGISScripts.py",
line 210, in ExecuteMethodFromCommandLineAsArcGISTool
exec sourceCode in globals(), locals()
File "<string>", line 1, in <module>
File
"C:\Python27\ArcGIS10.8\lib\site-packages\GeoEco\DataProducts\NASA\PODAAC.py",
line 878, in CreateClimatologicalArcGISRasters
grid = cls(variableName, product, rdacCode, productType, areaCode,
areaCode2, gdsVersion, fileVersion, productCode, productCode2, applyMask,
customPathParsingExpressions, convertToCelsius and variableName ==
u'analysed_sst', timeout, maxRetryTime, cacheDirectory)
File
"C:\Python27\ArcGIS10.8\lib\site-packages\GeoEco\DataProducts\NASA\PODAAC.py",
line 719, in __init__
reportProgress=False)
File "C:\Python27\ArcGIS10.8\lib\site-packages\GeoEco\Datasets\Virtual.py",
line 63, in __init__
self._CachedOldestGrid = collection.GetOldestDataset(expression,
**options)
File
"C:\Python27\ArcGIS10.8\lib\site-packages\GeoEco\Datasets\__init__.py", line
758, in GetOldestDataset
dataset = self._GetOldestDataset(parsedExpression, options,
parentAttrValues, dateTimeAttrName)
File
"C:\Python27\ArcGIS10.8\lib\site-packages\GeoEco\Datasets\Collections.py",
line 545, in _GetOldestDataset
datasetsFound = self._QueryRecursive(parsedExpression, None, options, [],
0, parentAttrValues, {}, 'oldest')
File
"C:\Python27\ArcGIS10.8\lib\site-packages\GeoEco\Datasets\Collections.py",
line 225, in _QueryRecursive
contents = self._ListContents(pathComponents)
File "C:\Python27\ArcGIS10.8\lib\site-packages\GeoEco\Datasets\OPeNDAP.py",
line 141, in _ListContents
raise RuntimeError(_(u'Failed to download THREDDS catalog from URL
%(catalogURL)s. The download was retried for %(retry)i seconds without
success. Verify that the URL is correct. If it is, check that the server is
operating properly and that your computer can connect to it. If necessary,
contact the server\'s operator for assistance. Error details: %(e)s:
%(msg)s') % {u'catalogURL': catalogURL, u'retry': self._MaxRetryTime, u'e':
e.__class__.__name__, u'msg': self._Unicode(e)})
RuntimeError: Failed to download THREDDS catalog from URL
https://opendap.jpl.nasa.gov/opendap/allData/ghrsst/data/GDS2/L4/catalog.xml.
The download was retried for 300 seconds without success. Verify that the URL
is correct. If it is, check that the server is operating properly and that
your computer can connect to it. If necessary, contact the server's operator
for assistance. Error details: SSLHandshakeError: [SSL:
CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:727)

Failed to execute (GHRSSTLevel4CreateClimatologicalArcGISRasters).
Failed at Fri Apr 2 13:03:26 2021 (Elapsed Time: 6 minutes 30 seconds)


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