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Subject: Marine Geospatial Ecology Tools (MGET) help

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RE: [mget-help] An email for some mistakes of MGET


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  • From: Jason Roberts <>
  • To: 高建波-电子科技大学 <>
  • Cc: mget-help <>
  • Subject: RE: [mget-help] An email for some mistakes of MGET
  • Date: Fri, 21 Oct 2022 13:18:21 +0000
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Dear sir or madam,

 

The MGET installer must be run by a user account that is in Administrators group. The error message “Failed to start elevated process” suggests the account is not, and the error “5” on Windows usually means “Access is denied”. Usually a different message is returned rather than this one, but it probably still means that the user account is not an Administrator. You can try right-clicking on the MGET-0.8a75.win32-py2.7 installation program and selecting “Run as Administrator”. (I am sorry, I don’t know how to write that in Chinese.)

 

Best regards,

 

Jason

 

From: <> On Behalf Of ???-??????
Sent: Friday, October 21, 2022 1:43 AM
To: mget-help <>
Subject: [mget-help] An email for some mistakes of MGET

 

Dear Marine Geospatial Ecology Lab:

       I'm so sorry for disturbing you, but I meet some problems in installing the Marine Geospatial Ecology Tools, which provided by you. When I run the program "MGET-0.8a75.win32-py2.7", my computer warns a mistake that "fail to start elevated process(execute return 5)", thereby I can't step in the installing process. I would appreciate it if you can give me a reply to solve this problem.


高建波   13734745488

 

University of Electronic Science and Technology of China
Address: 2006 Xiyuan Ave,West Hi-Tech Zone, Chengdu, Sichuan, P. R. China, 611731

电子科技大学

地址成都市高新西区西源大道2006电子科技大学清水河校区创新中心
邮编: 611731

 




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