Hi Sarah,

I have never seen that before. I’m not sure what’s happening. At that point in the installation procedure, the installer has started ArcCatalog in order to add the MGET toolbox to the ArcToolbox tree. I’m not sure why ArcCatalog would crash at that point. What version of ArcGIS do you have?

In any case, you should be able to work around this problem, assuming you can start ArcCatalog or ArcMap yourself manually. MGET was probably installed successfully except for the step of adding the toolbox to the ArcToolbox tree. It does that as a convenience, so you don’t have to. You can do it yourself by right clicking on the top node of the ArcToolbox tree (the one called ArcToolbox), selecting Add Toolbox, and navigating to C:\Program Files\GeoEco\ArcGISToolbox and adding the toolbox you see there. If that succeeds, you should be able to use MGET successfully, assuming there was no other installation problem.

I hope that helps! Let me know how it goes…

Jason

Hi Jason,

I am trying to install the MGET program and am having some issues. I've followed the instructions on your site very carefully (made sure everything that needed to be uninstalled was, verified I installed the correct version of Python, running all .exe files as an administrator) but at the end of the MGET installation the program either freezes or ArcGIS fails to open. I've attached a screen shot of the error I'm getting when I get to that point. Do you have any tips or ideas of what I could do to fix it? Thanks!

Sarah Privoznik

-- 

Sarah Privoznik

Research Associate

NOAA, SEFSC - Early Life History Unit

RSMAS, CIMAS - University of Miami

Ph. 305-361-4246