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Subject: Marine Geospatial Ecology Tools (MGET) help

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From: Jason Roberts <>
To: Roandrianasolo Marcellin <>
Cc: "" <>
Subject: RE: [mget-help] Question about Creating Rasters for NASA OceanColor L3 SMI Product
Date: Mon, 10 Nov 2014 15:44:19 +0000
Accept-language: en-US

Dear Roandrianasolo,

 

I’m sorry about this problem. I believe the server is functioning normally, but that this is a bug in MGET instead. I suspect it relates to their being a non-ASCII character in your Windows user profile directory or in the destination directory. I do not think I have tested this tool before with non-ASCII characters in those paths. An example of a non-ASCII character would be one that includes some kind of mark or alteration to the 26 characters used in English (A through Z). For example, the last character in the word Université.

 

If you would simply like to get by this problem, you can check your user profile directory and destination directory to verify they have no such characters. But if it is not too much trouble, or if it is too tedious to change the user profile directory to something else, you can help me find it:

 

1.    Enable verbose logging (instructions are here).

2.    Reproduce the problem. There will now be many messages in the geoprocessing window.

3.    Copy all of those messages into an email to me.

 

Best regards,

 

Jason

 

From: Roandrianasolo Marcellin [mailto:]
Sent: Monday, November 10, 2014 6:46 AM
To:
Subject: [mget-help] Question about Creating Rasters for NASA OceanColor L3 SMI Product

 

 

Hi,

I created rasters for PO. DAAC MODIS L3 SST following your instruction and everything looked great in ArcGIS 10, but then when I created AQUA CHL_chlor_a raster using the option"Create raster for NASA OceanColor L3 SMI Product it always reply this following error message:RuntimeError: Failed to download file http://oceandata.sci.gsfc.nasa.gov/cgi/getfile/A20050012005031.L3m_MO_CHL_chlor_a_9km.bz2 from the NASA OceanColor server to c:\users\tsihob~1\appdata\local\temp\GeoEco_OceanColorLevel3SMIFileSearcher_Temp_ckjx_g\A20050012005031.L3m_MO_CHL_chlor_a_9km.bz2. The download was retried for 3000 seconds without success. Check that the server is operating properly, that your computer can connect to it, that you have write access to the destination directory, and that disk is not full. If necessary, contact the server's operator for assistance. If the server and network are operating properly, this problem could be a programming error in this tool. If you suspect one, contact the author of this tool for assistance. Error details: UnicodeDecodeError: 'ascii' codec can't decode byte 0xfb in position 41: ordinal not in range(128)
<type 'exceptions.RuntimeError'>: Failed to download file http://oceandata.sci.gsfc.nasa.gov/cgi/getfile/A20050012005031.L3m_MO_CHL_chlor_a_9km.bz2 from the NASA OceanColor server to c:\users\tsihob~1\appdata\local\temp\GeoEco_OceanColorLevel3SMIFileSearcher_Temp_ckjx_g\A20050012005031.L3m_MO_CHL_chlor_a_9km.bz2. The download was retried for 3000 seconds without success. Check that the server is operating properly, that your computer can connect to it, that you have write access to the destination directory, and that disk is not full. If necessary, contact the server's operator for assistance. If the server and network are operating properly, this problem could be a programming error in this tool. If you suspect one, contact the author of this tool for assistance. Error details: UnicodeDecodeError: 'ascii' codec can't decode byte 0xfb in position 41: ordinal not in range(128)
Failed to execute (OceanColorLevel3SMITimeSeriesCreateArcGISRasters).

 

Could you please tell me why this error message?

Regards!

 

-----------------------------------------------------------
TSIHOBOTO Roandrianasolo Marcellin
Elève Ingenieur Halieute
IHSM_Université de toliara ,Madagascar
Tél: +261 332 901 968

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